Our initial order came very quickly - within a week, which is faster than I anticipated, given the nationwide labor and goods shortages and that it was being sent literally from coast to coast. Unfortunately, it turned out we ordered the wrong size, so we had to ship it back for an exchange. If it's ever possible in the future, it would be amazing if some of the shipping for exchanges could be covered or discounted, as between the initial order and the exchange we paid a total of around $35 in shipping fees. That said, the service team sent us back the smaller hat size in much less time than the website suggested they would, which was a lovely surprise! I'm very pleased with how efficient the team is.
expat O MB, Canada
2022-11-18
These White Leather Grannies are so comfy,almost true to size. If you're a 6 1/2, USA get 7(they're narrow in the toe) They are beautiful & I get many compliments. I also have a black pair because I love them so much. I really also appreciate NO zipper do up. That's authentic! Regards & Thanks!
Anonymous Customer CA, United States
2022-01-21
We ordered the wrong size . Customer service was so willing to help they check for the correct size and held it for us until we were able to return the wrong one . Thanks so much for all their help
RD MO, United States
2022-07-01
Your service was quick, professional and easy. I got exactly what I wanted, in the size I needed, when I needed it!
RT OK, United States
2022-04-22
Perfect hat the most comfortable hat I've ever had. Seriously it's me.
Ron C VA, United States
2023-01-20
Easy to view items. Great product description. The holster and belt are a fine quality. Checkout and delivery was AWSOME fast and easy. Great job guys.