I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.
Diana MN, United States
2022-03-24
Everything is so well made. You have everything needed for our Historical Society events! Couldn't be happier. It seemed like I had just ordered and, 1800 miles away, it was here quicker than a blink!
Anonymous Customer TN, United States
2022-08-04
no comment
OK Corral g FL, United States
2024-03-01
I will be a returning customer and will speak highly of my experience to others.
Mireille M QC, Canada
2023-05-04
Quality fabric and high quality in the workmanship. I highly recommend their products.
Wade W CA, United States
2023-11-25
Quick and easy to order. The product is even better in person than in the pictures!