Good experience. The quality of the clothes I bought is great. Return of the items that just didn't suit me couldn't be easier.
EvaH OH, United States
2021-06-10
I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.
Art Deco M CA, United States
2022-11-29
Excellent service and products. Somehow during the apex of the 2022 supply chain products, my package arrived two days after I ordered it. Unique and well made products. I will be a customer for life.
Guy VA, United States
2023-05-24
This was as close as I could find to the actual item I was hoping to find but it worked.